Comprehensive Protection for Your Investment

At Forever Lights, we are committed to providing high-quality, durable, and reliable permanent outdoor lighting solutions. To ensure your peace of mind, we offer a comprehensive warranty that covers both labor and parts.

1-Year Labor Warranty

Our 1-year labor warranty guarantees that any installation-related issues will be addressed promptly and professionally. This warranty covers:

• Installation Errors: Any problems arising from the installation process will be corrected at no additional cost to you.
• Professional Service: Our team of trained installers will provide any necessary repairs or adjustments to ensure your lighting system functions perfectly.

5-Year Parts Warranty

Our 5-year parts warranty ensures that all components of your lighting system are protected against defects in materials and workmanship. This warranty includes:

• LED Lights: Coverage for any defects in the LED lights, ensuring they perform as expected.
• Track System: Protection for the tracks that house the LED lights, guaranteeing their durability and functionality.
• Controllers and Cables: Assurance that all control units and cables are free from defects and will operate reliably.

Warranty Terms and Conditions

1. Coverage Period: The 1-year labor warranty is valid for one year from the date of installation. The 5-year parts warranty is valid for five years from the date of installation.
2. Eligibility: The warranty is available to the original purchaser of the lighting system and is not transferable.
3. Exclusions: The warranty does not cover damage resulting from:
   • Improper use or installation by anyone other than Forever Lights.
   • Accidents, misuse, or unauthorized modifications.
   • Acts of nature, such as floods, storms, or earthquakes.
4. Claims Process: To make a warranty claim, please contact our customer support team with proof of purchase and a detailed description of the issue. We will schedule an inspection and provide the necessary repairs or replacements.

How to Contact Us

If you have any questions about our warranty or need to make a claim, please contact us:

Phone: [Insert Phone Number]
Email: [email protected]
Address: [Insert Physical Address]

Peace of Mind with Forever Lights

We stand behind our products and services, ensuring you receive the highest level of quality and support. Our 1-year labor and 5-year parts warranty are designed to give you confidence in your investment and satisfaction with your Forever Lights experience.