Welcome to our FAQ page! Here you will find answers to some of the most common questions about Forever Lights and our permanent outdoor lighting solutions. If you have any additional questions, please feel free to contact us.

1. What is permanent outdoor lighting?

Permanent outdoor lighting is a long-lasting, weather-resistant lighting solution installed on your home to enhance its curb appeal year-round. It can be customized for various occasions and controlled via a mobile app.

2. How does the installation process work?

Our installation process includes a site visit to take measurements and match your soffit and fascia colors. We use bucket lifts and trained installers to ensure a secure and professional installation. You can track the progress through our customer portal.

3. Can I control the lights remotely?

Yes, our lighting system can be controlled remotely using the Forever Lights mobile app, available for both Android and iOS devices. This allows you to manage your lights from anywhere in the world.

4. Are the lights weatherproof?

Yes, our lights are IP68 rated, meaning they are waterproof and can withstand various weather conditions, including harsh Canadian winters down to -40°C.

5. What is the lifespan of the lights?

Our LED lights are rated for 50,000 hours of use, which can last over 20 years with average daily usage.

6. Do I need a permit for installation?

No, installation to existing GFCI-protected receptacles does not require any additional permits.

7. How energy-efficient are the lights?

Our LEDs consume only 0.3 watts per light, making them highly energy-efficient and cost-effective.

8. Can I customize the color of the lights?

Yes, you can customize the color of the lights to suit any occasion, from warm white to vibrant holiday colors. The app allows you to select from a wide range of colors and set schedules for different lighting effects.

9. What neighborhoods do you serve in Woodstock?

We serve various neighborhoods in Woodstock, including Havelock Corners, Sally Creek, Northridge Estates, Old Town Woodstock, and Woodstock Meadows.

10. What types of lighting do you offer?

We offer permanent Christmas lighting and accent lighting to highlight your home’s architectural features and create a warm, inviting ambiance year-round.

11. Do you offer financing options?

Yes, we offer financing options over 6 months with interest-only payments to make it easier for you to invest in our lighting solutions.

12. What is your warranty policy?

We offer a 5-year parts warranty and a 1-year labor warranty, ensuring your investment is protected. For more details, visit our Warranty Page.

13. Can the lights be installed on different types of soffit and fascia?

Yes, our lights can be installed on various soffit and fascia materials, including wood, aluminum, and vinyl.

14. How do I get a quote for my home?

You can request a free quote by filling out our online form or contacting us directly. One of our representatives will schedule a site visit to assess your needs and provide a detailed quote.